Disney Leadership Book

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release. i’m writing all seven books on an iPhone, and all at Walt Disney World. Disney Leadership Disney Employee Engagement Disney Customer Service Disney Brand Loyalty Disney Creativity and Innovation Disney Greatest Business Hits (from the first 5 books above)… Continue reading Disney Leadership Book

Featured post

Published
Categorized as Leaders Tagged

Review time for Involvement

What’s the difference between training and development? Training to meet customer expectations: Trainers Procedures Manuals Objective evaluations Compliance Development to exceed customer expectations: Leaders No procedures No manuals Subjective evaluation Commitment We lump these two entirely different tools together as “Training and Development”. Why is that dangerous? Lost opportunity. Easy opportunity. Lost. Which team will… Continue reading Review time for Involvement

Are you willing to walk away?

Are you willing to walk away? •  •  •  •  • To leave this Disney Leadership Excellence blog and go to the Disney Employee Engagement blog, click here.  

Published
Categorized as Leaders Tagged

What are you willing to do to give up?

What are you willing to do to give up? •  •  •  •  • To leave this Disney Leadership Excellence blog and go to the Disney Employee Engagement blog, click here.  

Published
Categorized as Leaders Tagged